If the pergola you want is in stock, delivery usually takes place within 2–3 working days. You can find current availability directly on the relevant product page under the price.

In principle, all standard pergolas as well as the matching accessories are available from stock. If you are unsure, feel free to contact us via live chat, by phone, or by email – we will help you right away.

For custom-made pergolas, the current delivery time is approx. 3 to 3.5 months, as these are produced individually to your specifications.

Your pergola will be delivered reliably by our logistics partner Planzer. You will be contacted by phone in advance to arrange a suitable delivery date. In addition, the driver will get in touch around 1–2 hours before arrival so you can prepare for the delivery.

The pergola is delivered on a pallet in several packages. Each package weighs approx. 45–55 kg. Please ensure that you are on site at the agreed time and can assist the driver with unloading. A tail lift is usually available; however, a helping hand is required to place the goods on your property.

With us, you can conveniently pay with Apple Pay, Google Pay, TWINT, and all major credit cards such as Visa, Mastercard, and American Express. In Switzerland, we also offer the option to pay your purchase by invoice or in up to ten flexible monthly instalments via PowerPay. This way, you can pay for your dream pergola easily and securely – in the way that suits you best.

Yes, payment after receiving the goods is possible – in Switzerland we offer this via PowerPay as payment by invoice or instalment payment in up to 10 monthly instalments. Please note that PowerPay assigns individual credit limits, which can typically be around CHF 4,000 to 5,000. This limit is set directly by PowerPay, and we have no influence over it.

With Sky Pergola side screens, louvered walls or glass walls, the sides can be closed flexibly and the wind effectively reduced – for even greater comfort in any weather.

Depending on the model, our Sky Pergola models are designed for snow loads between 50 kg/m² and 150 kg/m². In alpine regions or in the event of heavy snowfall, we recommend leaving the louvers open so that the snow can fall through unobstructed and no excessive load builds up on the roof.

Our Sky Pergola models are built to be exceptionally robust and, depending on the model, can withstand wind speeds of up to 220 km/h. This means they offer maximum stability and safety even in extreme weather conditions.

Yes—when the louvered roof is fully closed, the space underneath stays reliably dry. The water is directed via the louvers into the integrated gutter system and from there channelled down through the columns in a controlled way. This way, you can enjoy maximum comfort under your Sky Pergola even in the rain.

The standard height of the Sky Pergola is 250 cm. With the slats open, an additional approx. 8 cm is added, bringing the total height when open to approx. 258 cm.

No, the Sky Pergola is fundamentally a maintenance-free product. However, to maximize the service life of all moving parts, we still recommend lightly lubricating them in spring before commissioning, depending on usage.

The standard colour for our pergolas is anthracite (RAL 7016); this option is usually available for immediate delivery from stock.

White (RAL 9016) is also available, but with the corresponding delivery lead time.

For custom-made pergolas, all RAL colours are available on request, for a colour surcharge of CHF 1'500.

Yes, we offer a 10-year guarantee on the availability of spare parts. However, with our premium Sky Pergola models, it is very unlikely that any spare parts will be needed at all. The construction is robust and designed for a long service life. If a spare part is needed nonetheless, our customer service team is available to assist you at any time.

Our Sky Pergola models are made of rust-free, powder-coated aluminium. This premium material is completely weather-resistant and requires hardly any maintenance. Unlike steel or timber structures, the material can neither rust nor weather. The pergola is designed for long-term use of more than 30 years.

For standard models, we offer professional shortening of the pergola posts through our local metal fabricator. The price for this service is CHF 500.

If longer posts are required, they must be ordered separately.

Please note that only pergolas and side roller blinds can be shortened in this way. Side elements such as louvre walls or glass walls cannot be adjusted.

Our trained Sky Pergola installation team has already professionally installed over 1,200 pergolas in Switzerland. We are happy to offer this service throughout Switzerland and take care of the complete installation for you.

Self-installation is still easily possible – our pergolas are deliberately designed so that the setup can also be carried out by yourself. Many of our customers opt for self-installation and save significant costs as a result, because professional installations can quickly become expensive in Switzerland. If you have any questions, we will of course support you at any time.

5–6 hours, depending on DIY skills and the number of people involved. So far, all of our customers have been able to assemble it without any issues, and our customer service is always available if you have any questions.

To achieve the maximum wind load, we recommend installing reinforced point foundations measuring 50x50x50 cm (length x width x depth). The pergola can then be anchored to the foundations.

Alternatively, Sky Pergolas can also be screwed directly into terrace surfaces such as stone slabs or wooden decking boards. However, the maximum wind load will then be lower, depending on the dimensions of your terrace surface.

Whether a building permit is required in Switzerland depends on the local municipality. Regulations are handled differently, so we recommend always checking directly with the municipal administration.

For smaller pergola sizes, no building permit is required in many municipalities. For larger pergolas, a simplified building permit application is usually required, which typically includes the signatures of the immediate neighbours.

If you wish, we are happy to take care of this step for you – our team will submit the fully prepared application to your municipality. The cost for this service is CHF 500.

No, a slope on the terrace is generally not required to ensure the pergola’s water drainage. Our Sky pergolas feature an integrated drainage system in which water is guided in a controlled manner via the slats into the internal gutters and down through the posts.

For pergolas without side elements such as glass walls or louvre walls, a slight slope of up to 1% in the floor is unproblematic.

However, if side walls are to be installed, it is important that the base is perfectly level so the walls close correctly and can move smoothly. A sloping floor can lead to functional issues here.

Sky Pergola side blinds are height-adjustable sun-shading and privacy solutions that also provide protection from light wind and rain. They are available in both manual and motorized versions and feature an integrated zip guide that secures the fabric at the sides and ensures stable, taut guidance—even in windy conditions.

The ZIP function ensures that the textile fabric is held firmly in the pergola posts’ side guide rails, much like a zip fastener. Especially in windy conditions, this technology offers a clear advantage, as the blind remains stable and does not slip out of the guides. Ideal for terraces that are regularly exposed to wind.

Yes, you can retrofit one or more Sky Pergola side roller blinds at any time. Retrofitting is possible on all sides, even at a later date.

However, for custom-made pergolas we recommend planning the side roller blinds in from the outset when ordering, as a later reorder involves a delivery time of 3 to 4 months.

Sky Pergola blinds with ZIP function are suitable for slightly stronger winds. However, in strong winds we always recommend fully retracting the screens to prevent damage.

You can add various practical accessories to your Sky Pergola to further enhance comfort and functionality. These include fixed or sliding louvre walls for side privacy and wind protection, elegant glass walls for transparent weather protection, as well as side blinds that can be operated manually or motorised, depending on your preference. For pleasant temperatures even on cooler days, infrared patio heaters can be installed, while fans provide better air circulation on hot summer days. In addition, a rain sensor can be integrated, automatically closing the louvres when rain starts. This turns your Sky Pergola into an outdoor retreat you can enjoy all year round.